Privacy

Island Collective is committed to protecting your privacy. All personal information you provide during registration is used to process your orders or to contact you regarding a particular transaction.

Island Collective guarantees the information you enter will not be disclosed to any outside organization or third party. We may use your contact information to contact you about new products, features or special promotions. If you do not wish to receive such communications, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.

Payment Security

Island Collective uses Paypal for their payment platform. This enables you to pay with credit card or bank deposit.

PayPal deliver one of the most secure payment platforms in the world and use fraud prevention technology that monitors transactions for suspicious activity.

PayPal have a team of over 2,000 specialists including former law enforcement officials, working to protect you from fraud and identity theft.

PayPal ensure users who send or receive large amounts of money have successfully completed our verification system and identity check.

Safeguarding your financial and personal information is one of our most important priorities. That’s why we use PayPal who automatically encrypt all sensitive information sent between your computer and their systems, ensuring your information is kept private.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Island Collective customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Island Collective takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Island Collective reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Island Collective reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Island Collective welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: +61 0416 560 201

Post: Attn: Island Collective,
Unit 1/16 Uki St
Yamba, NSW 2464

E-mail: info@islandcollective.com.au