*Free Shipping is available in Australia on orders over $99. (not including sales and special promotions)
Does not include furniture or other bulky items and excludes items on sale or items sold during sale times.

National Shipping

We use Australia Post and Aramex. Flat rate shipping within Australia starts from $10.

Please note: We do not send large items that can’t fit into a courier satchel to PO Boxes. A physical address must be supplied.

Some of our larger, heavier items are sent via courier. 

Our large furniture items require a shipping quote before purchase. Please contact the store if you wish to purchase one of these items.

International Shipping Terms and Conditions

All orders are shipped, standard post with Australia Post with tracking.
We are unable to accept returns, (if you change your mind) on international orders.
We take no responsibility for lost items or damaged goods when they arrive.

Duties and Taxes

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs.
As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to.
Your package will not be released from customs until these payments are made.

Island Collective is unable to advise how much these duties will cost. Please ensure you are aware of the cost of these fees before you make your purchase. Please note by ordering from us you agree to these terms and conditions.

Returns

Products must be returned within 7 days of purchase, in an unused condition, with original tags in place. Customer must pay for return courier shipping. All Sales items are non returnable or exchangeable